Refund policy

Return & Refund Policy

Overdrive Auto Parts offers a 60-day return policy. Customers may request a return within 60 days of receiving their order.

Return Conditions

All returned parts must be in the same condition as when they were originally shipped. Parts may be installed or tested, but we do not accept returns of items that have been damaged during installation, handling, or use.

Original packaging is not required. However, returned parts must be packaged securely to prevent damage during return shipping.

All returned items must be the original parts purchased from Overdrive Auto Parts.

Return Shipping Costs

Buyers are responsible for return shipping costs on all non-defective returns, including items ordered incorrectly, parts that are no longer needed, or orders placed in error.

There are no restocking fees.

Defective or Incorrect Items

If an item arrives defective, damaged, or not as described, please contact Overdrive Auto Parts with your order information and a description of the problem.

We may request photographs or other information to help verify the issue.

When we can confirm a problem with the item originally supplied, we may issue a refund without requiring the item to be returned.

If additional inspection is necessary, we may request that the item be returned. In these situations, Overdrive Auto Parts will provide a prepaid return shipping label.

Refunds

Approved returns receive a refund of the original purchase amount, including any original shipping charges paid at checkout.

For non-defective returns, buyers are responsible for their return shipping costs, which are not reimbursed.

Refunds are issued to the original payment method. When a return is required, the refund will be processed after the item has been received, inspected, and approved.

How to Request a Return

To request a return through our website:

  1. Visit OverdriveAutoParts.com and sign in to your customer account using the email address associated with your order.

  2. Open your order history and select the order containing the item you wish to return.

  3. Click Return items.

  4. Select the item, choose a return reason, and submit your request.

  5. Wait for return approval and instructions before shipping the item.

If you experience difficulty requesting a return, please contact Overdrive Auto Parts for assistance.

All return requests must be submitted within 60 days of delivery.